When a Student Wants to Quit, What Do You Do (or Say)?
When a martial arts student wants to quit, your words decide whether they stay. What to say, the real reasons behind it, and how to win them back.
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Martial Arts Student Retention: The 4-Question Phone Call That Wins Drifting Students Back
A 3-minute, 4-question phone call is the best martial arts student retention tool you have. Here is exactly what to say to win back students who went quiet.
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If You Wait For The Parent To Bring Up Summer, You've Already Lost
If you wait for the parent to bring up summer, you've already lost.
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Your School Doesn't Have A Summer Problem
Your school doesn't have a summer problem. You have a structure problem.
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Stop Letting Summer Walk Out The Door
The cancellation conversation isn't the problem. The fact that you're having it at all IS the problem.
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The Leaky Bucket: Why You Can 10x Your Leads and Still Go Broke
You do not have a lead problem. You have a leak problem.
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How do we keep students long term in our martial arts school?
Here is the biggest silver bullet magic trick you can do as a school owner: Give a damn.